PRIVACY POLICY

 

1. GENERAL

Hooray Hoopla LLC protects your personal privacy and takes measures to ensure that your personal data is protected when purchasing from our online store, www.PalsSocks.com. Below is our policy regarding integrity (“Integrity Policy”) that determines how Hooray Hoopla LLC, 850 N Lawrence St, Philadelphia PA 19123 (“Hooray Hoopla LLC/PalsSocks.com/we”) is using, processing and protects your personal data. The Integrity Policy is applicable when Hooray Hoopla LLC is providing services and products related to purchase, service matters and other contact with Hooray Hoopla LLC.
Parts of the Integrity Policy also applies to the processing of personal data for persons who consents to customized marketing services (“Subscriber”).

2. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?

Hooray Hoopla LLC is the data controller and has the following contact information:
Via mail: Hooray Hoopla LLC, 850 N Lawrence St, Philadelphia PA 19123
Phone: (516) 603-4006
Email: hello@palssocks.com
Hooray Hoopla LLC intends to process all personal data in a legal, open and fair manner in accordance with applicable law and GDPR.

3. WHEN DO WE PROCESS YOUR PERSONAL DATA

As a customer at Hooray Hoopla LLC, we process your personal data when you make a purchase on Hooray Hoopla LLC’s website PalsSocks.com, use PalsSocks.com support, visit PalsSocks.com or otherwise contact Hooray Hoopla LLC. The purposes of Hooray Hoopla LLC,’s processing of personal data are specified in section 5.
As a Subscriber at PalsSocks.com we process personal data about you. All personal data is specified in section 4.

4. WHAT PERSONAL DATA DO WE COLLECT AND PROCESS?

A. Obligations in connection to order/purchase
Legal basis: Performance of contract. Processing of personal data is required for Hooray Hoopla LLC’s fulfillment of obligations in connection with order/purchase. The absence of personal data means that Hooray Hoopla cannot fulfil its obligations and may be forced to refuse the purchase.
Types of personal data: Name, Address, Email, Phone number, Payment history, Payment details, Credit data, Information regarding purchase
Type of processing: Delivery (including contact in connection to the delivery), Identification, Handling of payments (including any obtaining of credit data and analysis of payment solutions), Handling of complaints and warranty matters, Information regarding any defects/complaints
Storage period: Performance of purchase agreement (including delivery and payment) and 36 months thereafter for the purpose of handling any complaints and warranty matters

B. Fulfill Hooray Hoopla LLC’s legal obligations
Legal basis: Statutory requirement. Processing of personal data is required by law. The absence of personal data means that Hooray Hoopla LLC cannot fulfill its obligations and may be forced to refuse the purchase.
Types of personal data: Name, Address, Email, Phone number, Payment history, Payment details, Credit data, Information regarding any defects/complaints
Type of processing: Handling necessary to fulfill Hooray Hoopla LLC’s legal obligations by law, judgment or public authority decision (such as the Accounting Act and Product Liability Rules and Product Safety)
Storage period: In accordance with the statutory requirement

C. Segmented marketing of PalsSocks.com’s goods via email
Legal basis: Legitimate interest. The processing is necessary to satisfy Hooray Hoopla LLC’s legitimate interest in certain marketing.
Types of personal data: Name, Address, Email, Phone number, Payment history, Payment details, Purchase history, Purchase and user generated data
Type of processing: Sending newsletters with information and offers, Simplify the use of PalsSocks.com services (e.g. by saving favorites and thus facilitating future purchases or reminding you of items forgotten in the digital shopping cart), Personal communication based on your behavior through PalsSocks.com media
Storage period: Performance of purchase agreement (including delivery and payment) and 36 months thereafter for the purpose of giving more offers from PalsSocks.com.

D. Customized offers as well as targeted communication via mail, email or phone
Legal basis: Consent. Processing takes place after obtaining consent for certain customized marketing.
Types of personal data: Name, Address, Email, Phone number, Payment history, Payment details, Purchase history, Purchase and user generated data, Specified customer choices regarding communication channels.
Type of processing: Personalized marketing (e.g. relevant product recommendations, presentation of specific benefits and offers, and other similar actions)
Analysis of your personal data is done at the individual level. The analysis is the basis for PalsSocks.com communication with you and the offers, benefits and information sent to you
Storage period: Until the consent is revoked

E. Manage customer service issues
Legal basis: Consent. Processing takes place after obtaining consent for processing personal data for handling competitions and / or events.
Types of personal data: Name, Address, Email, Phone, Information regarding competition entries, Information regarding event evaluations
Type of processing: Communication and response of any questions to our customer service
Identification and investigation of possible complaints and support cases
Storage period: Until the matter is closed

F. Implementation and handling of competitions and / or events
Legal basis: Consent. Processing takes place after obtaining consent for processing personal data for handling competitions and / or events.
Types of personal data: Name, Address, Email, Phone, Information regarding competition entries, Information regarding event evaluations
Type of processing: Contact before and after competitions or events where you participated (e.g. notifications, questions or evaluations), Identification, Selection of winners, Provision of possible winnings
Storage period: Meanwhile the competition / event and stages in connection thereto are in progress

G. Evaluation, development and improvement of PalsSocks.com services, products and systems
Legal basis: Legitimate interest. The processing is necessary to satisfy your and PalsSocks.com legitimate interest in the evaluation, development and improvement of PalsSocks.com services, products and systems.
Types of personal data: Purchase and user generated data, Technical data (e.g. language setting, IP address, browser settings, operating system, screen resolution and platform), Information about your integration with PalsSocks.com
Type of processing: Adaptation of services, Development of information for improving commodity and logistics flows (e.g. forecasting of purchases, inventories and deliveries), Development of information regarding development and improvement of Pals Socks product range, Development of information for the development and improvement of PalsSocks.com resource efficiency, Development of information for planning of establishments, Offer the opportunity to influence product styles, Development of information for the improvement and development of IT systems, Personal data analyses are made through segmentation of customers and made on an aggregated level using unidentified or pseudonymised data
Storage period: 36 months from collection

H. Prevent, avoid and investigate crimes against Hooray Hoopla LLC as well as prevent abuse of PalsSocks.com services
Legal basis: Statutory requirements and legitimate interest 1) The processing of personal data subject to statutory requirements. 2) The processing is necessary to satisfy your and Hooray Hoopla LLC’s legitimate interest in preventing, avoiding and investigating crimes as well as preventing abuse of PalsSocks.com services.
Types of personal data: City, Correspondence / feedback about Pals Socks products, Purchase and user generated data, Technical data (e.g. language setting, IP address, browser settings, operating system, screen resolution and platform), Information about your integration with PalsSocks.com
Type of processing: Prevent and investigate possible fraud / legal offense, Prevent harassment, junk mail, phishing, or other actions prohibited by law or PalsSocks.com terms, Protection and improvement of IT environment
Storage period: 36 months from collection

I. Administration of customer profile
Legal basis: Legitimate interest. The processing is necessary to satisfy your and PalsSocks.com’s legitimate interest in managing your customer profile and facilitating you to use your rights to modify, delete, limit your stored personal data and data portability.
Types of personal data: Name, Birthday, Address, Email, Phone, Payment history, Payment details, Purchase history, Purchase information, Username and password, Settings regarding your profile and your personal choices
Type of processing: Enable login, Ensure identity, Allow you to change, delete and restrict the storage of personal data, Ensure correct and updated personal data, Offer access to purchase and payment history, Managing your customer choices
Storage period: 36 months from collection

When Hooray Hoopla LLC processes personal data based on a balance of interest, we have assessed that our interest in processing personal data outweighs the privacy violation that the processing may imply, partly because the processing is limited and that the data subject can contact When Hooray Hoopla LLC and at any time have its data deleted. When Hooray Hoopla LLC processes personal information with the consent of you, your consent must be voluntary, specific, informed and imply unambiguous consent to be considered as legal basis. If you have given your consent to Hooray Hoopla LLC, you are entitled to withdraw it at any time.

5. PROFILING

For Subscribers, When Hooray Hoopla LLC may process personal data through profiling. Such profiling is done with your consent. You can revoke your consent at any time.
Profiling means that we analyze information about how you use our website, what products, services and offers you have shown interest in, information about your purchases, which of our newsletters you have interacted with, if you have signed up for any of our events and information about your account. We do this to provide you with offers we think is suitable for you and to invite you to events we think you are interested in.
You are entitled to object to such profiling at any time. Any objection may be emailed to hello@palssocks.com. Upon receiving your notification, Hooray Hoopla LLC will stop processing your personal data for this purpose.

6. ACCESS TO STORED PERSONAL DATA

Hooray Hoopla LLC may disclose personal data to other partners to fulfil our commitments and the purposes mentioned above. Our partners are: UPS, USPS, FedEx, Google, Facebook, CrazyEgg, WordPress, PayPal, Endicia, Quickbooks, Woo Commerce, American Express and Authorize.net.
Data forwarded to third parties is only used to provide the abovementioned services to you, such as freight forwarders in the field of delivery of goods, media agencies for distribution of marketing and credit reporting or debt collection agencies for credit reporting, identity checks and debt collection.
We never transfer your personal data for marketing. We will neither sell your personal data to third parties. Hooray Hoopla LLC may disclose your personal data if it is necessary to comply with applicable laws or government requirements, to safeguard Hooray Hoopla LLC’s legal interests or to detect, prevent or notice fraud and other security or technical issues.
Hooray Hoopla LLC always strives to store personal data within the USA. The data may be transferred and processed in another country. Transfers made are made if you are out of the country and for Google Analytics (analysis). Any transfer is made in accordance with applicable legislation and persons subject to the transfer will be notified.

7. HOW DO WE PROTECT YOUR PERSONAL DATA?

We have taken technical and organizational measures to protect your data from loss, manipulation and unauthorized access. We are continuously adjusting our security measures in accordance with the progress and developments in the technical field. To make card purchases as secure as possible, all data is sent in an encrypted form. This means that the information is transmitted via a secure connection and that your personal data cannot be read by third parties. For card purchases, we collaborate with an authorized payment agent(Authorize.net, PayPal) that helps us to instantly check with the bank that the card is valid for purchase. Our payment agent processes your card details in accordance with the international security standard PCI DSS developed by VISA, MasterCard, Diners, American Express and JCB card companies. This means that the security is very high when processing your card details. When you pay by card, we reserve the right to carry out an identity check.

8. WHAT ARE YOUR RIGHTS?

Hooray Hoopla LLC will, at your request or on its own initiative, rectify, delete, disassociate or supplement your personal data if the data is found to be incorrect, incomplete or misleading.

As a data subject, you have the right to request:

1. Access to your personal data. You have the right to have a filing extract or a copy of all personal data Hooray Hoopla LLC is processing about you. This right can be used at any time through a written and signed request.

2. Rectification of your personal data. You have the right to request that Hooray Hoopla LLC will correct incorrect or incomplete processed personal data without unnecessary delay.

3. Deletion of your personal data. You are entitled to request that your personal data is deleted if the storage of data no longer is necessary for the purpose for which it was collected. If there is a statutory requirement to store your personal data or if there are other legitimate reasons why Hooray Hoopla LLC must store your data, such as unpaid debts, your personal data cannot be erased. We will end all processing of personal data for other purposes than complying with the legislation.

4. Restriction of processing. You are entitled to request that your personal data be processed for certain restricted purposes. For example, you may request a restriction when you believe your information is incorrect and you have requested a correction according to the above. While the accuracy of the data is being investigated, its processing will be restricted.
If your personal data is stored at Hooray Hoopla LLC, you have the right to data portability. That means the right to, under certain conditions, extract and transfer some of your personal data in a structured, widely used and machine-readable format to another personal data controller.

If Hooray Hoopla LLC is processing personal data based on a balance of interest, you have the right to object to such processing. In the case of opposition, Hooray Hoopla LLC will continue the processing only if there are more compelling interests to do so.
You may at any time object to your personal data being processed for direct marketing. Hooray Hoopla LLC does not process your personal data for direct marketing purposes if you oppose to such processing. Once we have received your objection, we will cease to process your personal data for such marketing purposes. Any objection is sent to hello@palssocks.com. If you have consented to Hooray Hoopla LLC storing and using your personal data for marketing purposes, you may revoke such consent at any time. Such recall may be limited to only part of the processing, such as direct marketing. Any recall is sent to hello@palssocks.com.

As a data subject, you own the right to file any complaints regarding the processing of your personal data to the FCC.

9. USE OF COOKIES AND OTHER TRACKING TECHNIQUES

Our website uses cookies and other tracking techniques to enhance your online experience. There are two main types of cookies:

1- Persistent cookies stay on your device or computer for a specified time. We use persistent cookies when we need to know more about you for longer than a browsing session. For example, we may use this to remember your preference for the next time you visit.

2- Session cookies are only stored temporarily in the device or computer’s memory while the visitor is on our site. Session cookies are deleted once you close your browser.

By using the PalsSocks.com website you agree to the processing of cookies as outlined here. If you do not accept the use of cookies, you can disable cookies in your browser’s security settings. You can also set your browser to question you each time PalsSocks.com tries to place a cookie on your computer and delete previously stored cookies. See your browser’s help page for more information. Furthermore, you can, at any time, delete cookies manually from your hard drive.

10. POSSIBLE CHANGES OF Hooray Hoopla LLC’s INTEGRITY POLICY

Hooray Hoopla LLC reserves the right to make changes to this Integrity Policy at any time. If the Integrity Policy materially changes, then Hooray Hoopla LLC will, with reasonable notice, communicate this on its website and/or through email to you.

11. CONTACT INFORMATION TO THE DATA CONTROLLER

We are protecting our customers’ personal data! Do not hesitate to contact us if you have any questions about how we process your personal data, this privacy policy or if you wish to request a filing extract.
Our contact information:
Hooray Hoopla LLC
850 N Lawrence St
Philadelphia PA 19123
Phone: 516-603-4006
Email: helllo@palssocks.com

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